Ménard Alixe, Maharaj Alexandra, Harb Sophie, Fraser Sarah, O'Sullivan Tracey
Interdisciplinary School of Health Sciences, Faculty of Health Sciences, University of Ottawa, 200 Lees Ave, Ottawa, ON, K1S5L5, Canada, 1 (613) 562-5800 ext. 2306.
LIFE Research Institute, University of Ottawa, Ottawa, ON, Canada.
JMIR Aging. 2025 Aug 29;8:e69373. doi: 10.2196/69373.
BACKGROUND: The transition of social and health services to digital platforms has significant implications for the inclusion and well-being of older adults. Digital literacy is a key determinant of health and equity, particularly as services shift to digital platforms. For older adults, this is crucial for accessing essential services and information, aiding in emergency resource navigation and information access. OBJECTIVE: This study examines how Canadian news media portray older adults' digital literacy, using the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) framework to guide the analysis. METHODS: News media articles from Canada, published from May 4, 2023, to July 4, 2024, were analyzed. Articles were identified through database searches and manual reviews, with inclusion criteria focusing on mentions of older adults and digital literacy. Critical discourse analysis was conducted using UTAUT2 factors to interpret the media narratives. RESULTS: Of the 103 articles reviewed, 54 met the inclusion criteria. Four key themes emerged: (1) Performance and effort expectancy: media frequently depicted older adults as needing significant help with digital technologies, indicating potential digital ageism. (2) Social influence: fearmongering narratives suggest insufficient technological skills could result in social exclusion and limited access to essential services. (3) Facilitating conditions: articles highlighted older adults' susceptibility to digital scams and fraud, reinforcing digital ageism. (4) Hedonic motivation: media portrayals emphasized active aging, illustrating how digital tools, such as home security systems, can enhance independence and quality of life. CONCLUSIONS: Many media narratives on older adults' digital literacy perpetuate digital ageism. The study highlights how negative portrayals of older adults' digital skills and their exclusion from digital spaces underscore the need for more inclusive media representations. Findings suggest that media outlets could play a crucial role in shifting to more supportive portrayals of older adults' engagement with technology. Improving media portrayals can enhance digital engagement and preparedness among aging populations, contributing to better overall quality of life.
背景:社会和卫生服务向数字平台的转变对老年人的融入和福祉具有重大影响。数字素养是健康和公平的关键决定因素,尤其是在服务转向数字平台的情况下。对于老年人来说,这对于获取基本服务和信息、协助应急资源导航和信息获取至关重要。 目的:本研究使用技术接受与使用统一理论2(UTAUT2)框架来指导分析,考察加拿大新闻媒体如何描绘老年人的数字素养。 方法:对2023年5月4日至2024年7月4日在加拿大发表的新闻媒体文章进行分析。通过数据库搜索和人工审查来确定文章,纳入标准侧重于提及老年人和数字素养。使用UTAUT2因素进行批判性话语分析,以解读媒体叙事。 结果:在审查的103篇文章中,54篇符合纳入标准。出现了四个关键主题:(1)绩效和努力期望:媒体经常将老年人描绘为在数字技术方面需要大量帮助,这表明存在潜在的数字年龄歧视。(2)社会影响:危言耸听的叙事表明,技术技能不足可能导致社会排斥和获得基本服务的机会有限。(3)促进条件:文章强调老年人容易受到数字诈骗的影响,强化了数字年龄歧视。(4)享乐动机:媒体报道强调积极老龄化,说明了诸如家庭安全系统等数字工具如何能够增强独立性和生活质量。 结论:许多关于老年人数字素养的媒体叙事延续了数字年龄歧视。该研究凸显了对老年人数字技能的负面描绘以及他们被排除在数字空间之外的情况,强调了需要更具包容性的媒体呈现。研究结果表明,媒体机构在转向更支持性地描绘老年人与技术的互动方面可以发挥关键作用。改善媒体呈现可以增强老年人群体的数字参与度和准备程度,有助于提高整体生活质量。
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