Heuss Sabina C, Spasova Tsvetana, Felder Juliane, Datta Souvik
School of Business, University of Applied Sciences and Arts Northwestern Switzerland FHNW, Olten, Switzerland.
Centre for Energy Policy and Economics, ETH Zürich, Zürich, Switzerland.
J Healthc Leadersh. 2025 Aug 30;17:431-444. doi: 10.2147/JHL.S521242. eCollection 2025.
Studies show that women communicate and perceive communication from supervisors and colleagues differently than men. This is evident also in the healthcare sector and particularly among female doctors. The primary aim of this study is to explore the relationships between communication practices, leadership approaches, and the association with physicians' job satisfaction and overall well-being. Particular attention is paid to gender and its impact on the communication of physicians in hospitals.
DESIGN/METHODOLOGY/APPROACH: We carried out a comprehensive survey of physicians working in hospitals across Switzerland in 2019 to investigate the role of gender on communication style and physicians' job satisfaction and well-being in hospitals. We collected 1565 responses and performed Mann-Whitney -tests to test if the job satisfaction and well-being measures differ by gender. Furthermore, we used multiple-regression models to estimate the conditional relationship between the outcome measures and predictor variables.
Effective leadership communication is positively associated with the job satisfaction of all physicians, regardless of functions, generations, languages, genders, hospital types, and specializations. The results of the study indicate that there are gender differences between men and women physicians in Swiss hospitals regarding the effect of leadership communication on job satisfaction, satisfaction with leadership communication and well-being.
While there are valid studies that provide valuable insights into leadership styles, gender disparities in leadership, and the impact of gender bias on leadership, this study fills the lack of direct evidence addressing the effect of leadership communication skills on the job satisfaction and the well-being of female physicians and the need for different types of leadership communication skills for female physicians in hospitals.
研究表明，女性在沟通以及理解上级和同事的沟通方式上与男性存在差异。这在医疗保健领域也很明显，尤其是在女医生中。本研究的主要目的是探讨沟通方式、领导方法之间的关系，以及它们与医生工作满意度和整体幸福感的关联。特别关注性别及其对医院中医生沟通的影响。
设计/方法/途径：2019年，我们对瑞士各地医院的医生进行了全面调查，以研究性别在沟通风格以及医生在医院的工作满意度和幸福感方面所起的作用。我们收集了1565份回复，并进行了曼-惠特尼检验，以检验工作满意度和幸福感指标是否因性别而异。此外，我们使用多元回归模型来估计结果指标与预测变量之间的条件关系。
有效的领导沟通与所有医生的工作满意度呈正相关，无论其职能、代际、语言、性别、医院类型和专业如何。研究结果表明，瑞士医院的男医生和女医生在领导沟通对工作满意度、对领导沟通的满意度和幸福感的影响方面存在性别差异。
虽然有一些有效的研究提供了关于领导风格、领导中的性别差异以及性别偏见对领导的影响等方面的宝贵见解，但本研究填补了缺乏直接证据证明领导沟通技巧对女医生工作满意度和幸福感的影响，以及医院中女医生对不同类型领导沟通技巧的需求的空白。
