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领导力=沟通?领导者沟通风格与领导风格、知识共享及领导成果的关系

Leadership = Communication? The Relations of Leaders' Communication Styles with Leadership Styles, Knowledge Sharing and Leadership Outcomes.

作者信息

de Vries Reinout E, Bakker-Pieper Angelique, Oostenveld Wyneke

出版信息

J Bus Psychol. 2010 Sep;25(3):367-380. doi: 10.1007/s10869-009-9140-2. Epub 2009 Oct 4.

DOI:10.1007/s10869-009-9140-2
PMID:20700375
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC2912722/
Abstract

PURPOSE

The purpose of this study was to investigate the relations between leaders' communication styles and charismatic leadership, human-oriented leadership (leader's consideration), task-oriented leadership (leader's initiating structure), and leadership outcomes. METHODOLOGY: A survey was conducted among 279 employees of a governmental organization. The following six main communication styles were operationalized: verbal aggressiveness, expressiveness, preciseness, assuredness, supportiveness, and argumentativeness. Regression analyses were employed to test three main hypotheses. FINDINGS: In line with expectations, the study showed that charismatic and human-oriented leadership are mainly communicative, while task-oriented leadership is significantly less communicative. The communication styles were strongly and differentially related to knowledge sharing behaviors, perceived leader performance, satisfaction with the leader, and subordinate's team commitment. Multiple regression analyses showed that the leadership styles mediated the relations between the communication styles and leadership outcomes. However, leader's preciseness explained variance in perceived leader performance and satisfaction with the leader above and beyond the leadership style variables. IMPLICATIONS: This study offers potentially invaluable input for leadership training programs by showing the importance of leader's supportiveness, assuredness, and preciseness when communicating with subordinates. ORIGINALITY/VALUE: Although one of the core elements of leadership is interpersonal communication, this study is one of the first to use a comprehensive communication styles instrument in the study of leadership.

摘要

目的

本研究旨在调查领导者的沟通风格与魅力型领导、以人为本的领导(领导者的关怀)、任务导向型领导(领导者的开创结构)以及领导结果之间的关系。

方法

对一个政府组织的279名员工进行了一项调查。确定了以下六种主要沟通风格:言语攻击性、表现力、精确性、自信性、支持性和争论性。采用回归分析来检验三个主要假设。

结果

与预期一致,研究表明魅力型领导和以人为本的领导主要是沟通型的,而任务导向型领导的沟通性明显较弱。沟通风格与知识共享行为、对领导者表现的认知、对领导者的满意度以及下属的团队承诺密切相关且存在差异。多元回归分析表明,领导风格在沟通风格与领导结果之间起中介作用。然而,领导者的精确性在领导风格变量之外,还解释了对领导者表现的认知和对领导者满意度的差异。

启示

本研究通过展示领导者在与下属沟通时支持性、自信性和精确性的重要性,为领导力培训项目提供了潜在的宝贵参考。

原创性/价值:尽管人际沟通是领导力的核心要素之一,但本研究是首批在领导力研究中使用全面沟通风格工具的研究之一。

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