Aquino Marion Koreen Andrea, Bumacod Alicia Mae, Calapine Arizzandra Gerriz, Yaco Jan Marie Therese, Dimailig Margarett Luz, Amores Avon Pearl, Francisco Joseph
People Dynamics, Inc., Pasig, Philippines.
Front Psychol. 2025 Aug 20;16:1553620. doi: 10.3389/fpsyg.2025.1553620. eCollection 2025.
In today's dynamic business environment, unforeseen challenges have become increasingly prevalent as markets evolve. Effective leadership is critical to organizational success, requiring leaders who can efficiently manage both their tasks and employees. Thus, it is valuable to explore and identify competencies possessed by competent leaders.
The study utilized an Interpretative Phenomenological Analysis (IPA) approach to have a detailed exploration of the strategies and practices leaders find most effective in navigating complex organizational challenges, such as strategy adoption, teamwork improvement, client relationship management, ethical decision-making, and industry adaptation. Purposive sampling was used to select five Filipino organizational leaders from diverse industries. The small yet varied sample allowed for an in-depth analysis of personal experiences while ensuring that the findings resonate broadly within the Philippine organizational context. Data collection involved in-depth, semi-structured interviews conducted via Microsoft Teams. The interviews were transcribed, coded, and thematically analyzed in accordance with IPA guidelines.
Competencies were categorized under the five competency areas, with further exploration of interpersonal and intrapersonal impacts. The iterative analysis revealed recurring competencies across all areas. Intrapersonal competencies included personal growth through change, leadership through vision and resilience, continuous learning, innovative thinking and openness, and resilience in personal challenges. Meanwhile, interpersonal competencies included collective innovation, effective communication, transformative client engagement, empathetic conflict resolution, and building adaptive teams. These enabled leaders to maintain their competence in navigating organizational challenges, including the pandemic, technological advancements, and evolving workforce dynamics. These findings suggest that effective leadership operates on both individual and interpersonal levels. Leaders' internal processes significantly influence their relationships and interactions. Resilient leaders stabilize teams during crises, while a commitment to continuous learning fosters innovation and collaboration. Strong communication skills promote knowledge sharing and strengthen relationships with clients, subordinates, and stakeholders. Empathetic leadership reduces stress and conflict, creating healthier work environments. Finally, leaders' motivation and dedication inspire team transformation and adaptability. Thus, these leadership competencies are instrumental in sustaining a competitive edge and driving organizational growth amidst a dynamic business environment.
在当今充满活力的商业环境中，随着市场的演变，不可预见的挑战日益普遍。有效的领导力对于组织的成功至关重要，这需要领导者能够有效地管理自己的任务和员工。因此，探索和识别胜任的领导者所具备的能力是很有价值的。
本研究采用解释性现象学分析（IPA）方法，详细探讨领导者在应对复杂的组织挑战（如战略采纳、团队合作改进、客户关系管理、道德决策和行业适应）时认为最有效的策略和实践。采用目的抽样法从不同行业中挑选了五位菲律宾组织领导者。尽管样本规模小但具有多样性，这使得能够对个人经历进行深入分析，同时确保研究结果在菲律宾组织背景下具有广泛的共鸣。数据收集通过微软团队进行深入的半结构化访谈。访谈内容被转录、编码，并按照IPA指南进行主题分析。
能力被归类在五个能力领域之下，并进一步探讨了人际和个人内部的影响。迭代分析揭示了所有领域中反复出现的能力。个人内部能力包括通过变革实现个人成长、通过愿景和适应力进行领导、持续学习、创新思维和开放性，以及在个人挑战中的适应力。同时，人际能力包括集体创新、有效沟通、变革性客户参与、同理心冲突解决以及建立适应性团队。这些能力使领导者能够在应对组织挑战（包括疫情、技术进步和不断变化的劳动力动态）时保持胜任能力。这些发现表明，有效的领导力在个人和人际层面都发挥作用。领导者的内部过程会显著影响他们的关系和互动。有适应力的领导者在危机期间稳定团队，而对持续学习的承诺促进创新与合作。强大的沟通技巧促进知识共享，并加强与客户、下属和利益相关者的关系。同理心领导减少压力和冲突，营造更健康的工作环境。最后，领导者的动力和奉献精神激发团队变革和适应能力。因此，这些领导能力对于在动态商业环境中保持竞争优势和推动组织成长至关重要。
