Gambashidze Nikoloz, Wagner Anke, Manser Tanja, Rieger Monika A, Martus Peter, Hammer Antje
Institute for Patient Safety, University Hospital of Bonn, Bonn, Germany.
Institute of Occupational and Social Medicine and Health Services Research, University Hospital of Tübingen, Tübingen, Germany.
PLoS One. 2025 Sep 12;20(9):e0330499. doi: 10.1371/journal.pone.0330499. eCollection 2025.
Medication-related adverse events are a major problem for patient safety and quality of care. This study explored the effects of leadership, job satisfaction, patient-related burnout and patient safety culture, measured through surveys of frontline workers, on documentation quality. Perceptions of physicians and nurses were surveyed using established instruments including the Transformational Leadership Inventory, the Copenhagen Psychosocial Questionnaire, the Copenhagen Burnout Inventory, and the Hospital Survey on Patient Safety Culture. Documentation quality was evaluated using retrospective review of patient records with the MediDoq instrument. Data from 24 departments, covering 282 physicians, 417 nurses, and 802 patient records, were analysed through a multi-group (physicians and nurses) path analysis to evaluate the theoretical model. The theoretical model revealed satisfactory fit, explaining about 76-80% of the variance in Documentation Quality for physicians and nurses. Perceived Patient Safety had a significant effect on Documentation Quality only for nurses. The analyses revealed differences between professional groups. Based on these results, (i) medication documentation quality may be affected by various organizational factors; (ii) perceived Patient Safety reported by the nurses may mediate some of these effects; (iii) the effects of various organizational factors on documentation quality may vary significantly across professional groups.
与用药相关的不良事件是患者安全和医疗质量的一个主要问题。本研究通过对一线工作人员进行调查,探讨了领导力、工作满意度、患者相关倦怠和患者安全文化对文件记录质量的影响。使用包括变革型领导量表、哥本哈根心理社会问卷、哥本哈根倦怠量表和患者安全文化医院调查等既定工具对医生和护士的认知进行了调查。使用MediDoq工具通过回顾性审查患者记录来评估文件记录质量。通过多组(医生和护士)路径分析对来自24个科室、涵盖282名医生、417名护士和802份患者记录的数据进行分析,以评估理论模型。理论模型显示拟合良好,解释了医生和护士文件记录质量差异的约76 - 80%。仅对护士而言,感知到的患者安全对文件记录质量有显著影响。分析揭示了不同专业群体之间的差异。基于这些结果,(i)用药文件记录质量可能受到各种组织因素的影响;(ii)护士报告的感知到的患者安全可能介导其中一些影响;(iii)各种组织因素对文件记录质量的影响在不同专业群体之间可能有显著差异。