Stoian-Bălăşoiu Ioana Ruxandra, Diaconescu Liliana Veronica, Mihăilescu Alexandra Ioana, Stan Sabina, Ciobanu Adela Magdalena, Popa-Velea Ovidiu
Department of Medical Psychology, Faculty of Medicine, "Carol Davila" University of Medicine and Pharmacy, 020021 Bucharest, Romania.
Department of Psychiatry, "Prof. Dr. Alexandru Obregia" Clinical Hospital of Psychiatry, 041914 Bucharest, Romania.
Healthcare (Basel). 2025 Aug 29;13(17):2156. doi: 10.3390/healthcare13172156.
: In light of the concerning increase in burnout among healthcare professionals, it is essential to identify the specific factors that contribute to this phenomenon and can be addressed. This narrative review synthesizes evidence on the relationship between burnout and emotional intelligence (EI) among healthcare professionals, alongside additional factors that may influence both concepts. : A structured search in OVID, PubMed, Medline, Scopus, and Web of Science (2000-2024) was conducted. The inclusion criteria were English language and peer-reviewed studies assessing both burnout and EI in healthcare professionals. The exclusion criteria were non-English papers, studies without EI-burnout correlation, or involving non-healthcare populations. Thirty-one eligible studies were included in this analysis. : The findings suggest a consistent inverse correlation between EI and burnout across various healthcare professionals, including doctors, nurses, and residents. Higher EI was associated with reduced levels of emotional exhaustion and depersonalization and a greater sense of personal accomplishment. Burnout was found to be prevalent among younger healthcare workers, particularly residents, with contributing factors including exposure to workplace violence, high workload, and diminished psychological ownership. In contrast, associations that suggest protective influences on emotional intelligence included spiritual intelligence, self-control, income, and healthy habits, such as sufficient sleep and physical activity. : This narrative review highlights a consistent inverse association between EI and burnout in healthcare professionals. Given that both burnout and EI are affected by adjustable individual and organizational elements, specific interventions aimed at enhancing EI and improving workplace conditions may provide effective techniques to boost clinician occupational well-being and performance.
鉴于医护人员职业倦怠现象令人担忧地增加,识别导致这一现象且可解决的具体因素至关重要。本叙述性综述综合了医护人员职业倦怠与情商(EI)之间关系的证据,以及可能影响这两个概念的其他因素。
在OVID、PubMed、Medline、Scopus和Web of Science(2000 - 2024年)中进行了结构化检索。纳入标准为英文且经同行评审的研究,评估医护人员的职业倦怠和情商。排除标准为非英文论文、无情商 - 职业倦怠相关性的研究或涉及非医护人群的研究。本分析纳入了31项符合条件的研究。
研究结果表明,在包括医生、护士和住院医师在内的各类医护人员中,情商与职业倦怠之间存在一致的负相关。较高的情商与较低的情感耗竭和去个性化水平以及更强的个人成就感相关。职业倦怠在年轻医护人员中普遍存在,尤其是住院医师,促成因素包括遭受工作场所暴力、高工作量以及心理所有权降低。相比之下,对情商有保护作用的关联因素包括精神智力、自我控制、收入以及健康习惯,如充足睡眠和体育锻炼。
本叙述性综述强调了医护人员中情商与职业倦怠之间一致的负相关。鉴于职业倦怠和情商均受可调节的个人和组织因素影响,旨在提高情商和改善工作场所条件的特定干预措施可能为提升临床医生的职业幸福感和工作表现提供有效方法。