Croker K, Cummings A L
Can J Nurs Res. 1995 Summer;27(2):81-93.
Using the Assault Response Questionnaire (Lanza, 1988a), the emotional, biophysiological, and social reactions of 35 female non-psychiatric nurses who had been assaulted by their patients were investigated. These nurses were also asked to describe their assault experience, and to identify causes, their coping strategies, and the barriers preventing them from reporting assault. Results showed that as nurses reported more assaults, they experienced more intense emotional, biophysiological, and social reactions. They coped by learning to change their behaviours and they most often cited patient variables as causes for the assault--a finding that runs contrary to the pattern of self-blame reported in earlier studies.
使用攻击反应问卷（兰扎，1988a），对35名曾遭受患者攻击的非精神科女护士的情绪、生物生理和社会反应进行了调查。这些护士还被要求描述她们的攻击经历，并找出攻击的原因、应对策略以及阻碍她们报告攻击行为的障碍。结果显示，随着护士报告的攻击事件增多，她们经历的情绪、生物生理和社会反应也更强烈。她们通过学习改变自己的行为来应对，并且最常将患者因素作为攻击的原因——这一发现与早期研究中报告的自责模式相反。
