McGlynn E A
RAND, Santa Monica, California 90407-2138, USA.
West J Med. 1995 Sep;163(3 Suppl):19-27.
Systematic information on the quality of health services is being sought by purchasers and providers of health care. Consensus on an appropriate set of quality assessment criteria should stimulate the development of data collection tools and analytic methods. To begin the dialogue, criteria for evaluating the quality of family planning services, routine gynecologic care, infertility care, male reproductive health services, prenatal care, and early postnatal care are necessary. The effect of report cards on measurement and reporting and the challenges of assessing quality in family planning and other clinic settings are discussed.
医疗保健的购买者和提供者正在寻求有关卫生服务质量的系统信息。就一套适当的质量评估标准达成共识应能促进数据收集工具和分析方法的发展。为了开启对话，有必要制定评估计划生育服务、常规妇科护理、不孕不育护理、男性生殖健康服务、产前护理和产后早期护理质量的标准。本文讨论了成绩单对测量和报告的影响以及在计划生育和其他诊所环境中评估质量所面临的挑战。
