Pound P, Bury M, Gompertz P, Ebrahim S
Department of Public Health, Royal Free Hospital School of Medicine, London.
BMJ. 1995 Jul 1;311(6996):18-22. doi: 10.1136/bmj.311.6996.18.
To explore which components of care were valued by patients admitted to hospital following a stroke.
Qualitative study using in depth interviews 10 months after the stroke.
Two adjacent districts in North Thames Regional Health Authority.
82 survivors of stroke taken consecutively from a stroke register, 40 of whom agreed to be interviewed.
Patients reported that during the acute stage of the stroke they wanted to put their faith in experienced and trusted experts who would help them make sense of the event, take all the actions necessary to ensure survival, and provide comfort and human warmth during the crisis. In addition to being reassured by the clinical tests and practical nursing help they received, patients valued feeling cared about by the staff. In most cases patients reported that their needs were met; however, the institutional nature of the hospital sometimes obstructed the fulfillment of their needs.
Patients have important psychosocial needs during the acute stage of the stroke, which are often met by hospital admission. Patients gained benefits from their admission over and above those measurable in terms of morbidity or function. They used a combination of criteria to evaluate their care, focusing on the process as well as the outcome of care. Researchers and clinicians should do likewise.
探讨中风后住院患者重视护理的哪些方面。
中风10个月后采用深度访谈的定性研究。
北泰晤士河地区卫生局的两个相邻区。
从一份中风登记册中连续选取的82名中风幸存者,其中40人同意接受访谈。
患者报告称,在中风急性期,他们希望信赖经验丰富且值得信任的专家,这些专家能帮助他们理解病情,采取一切必要措施确保存活,并在危机期间给予安慰和人文关怀。除了对所接受的临床检查和实际护理帮助感到安心外,患者还重视工作人员的关心。多数情况下,患者报告称其需求得到了满足;然而,医院的机构性质有时会妨碍其需求的满足。
中风急性期患者有重要的心理社会需求,住院往往能满足这些需求。患者住院获得的益处超出了发病率或功能方面可衡量的益处。他们综合运用多种标准来评估护理,既关注护理过程,也关注护理结果。研究人员和临床医生也应如此。