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考虑护理人员的需求:关于他们对服务看法的调查

Considering the needs of carers: a survey of their views on services.

作者信息

Mudge K, Ratcliffe I

出版信息

Nurs Stand. 1995;9(30):29-31. doi: 10.7748/ns.9.30.29.s37.

DOI:10.7748/ns.9.30.29.s37
PMID:7766520
Abstract

This paper describes a survey undertaken in Derbyshire. A total of 244 carers responded to a postal questionnaire enquiring about the services they needed, how they rated the services used, how they coped generally, and whether they would need long-term day, respite or residential care. The responses suggested that carers were keen to express their views. Most wanted advice on benefits, and satisfactorily rated the services they received. Those who found it hardest to cope were caring for elderly parents or children, and had other family or work commitments. The authors conclude with a plea for consultative research to play an integral role in service planning and evaluation.

摘要

本文描述了在德比郡进行的一项调查。共有244名护理人员回复了一份邮政调查问卷,该问卷询问了他们所需的服务、对所使用服务的评价、他们一般的应对方式,以及他们是否需要长期日间护理、临时护理或寄宿护理。调查结果表明,护理人员渴望表达自己的观点。大多数人希望获得有关福利的建议,并对他们所接受的服务给予了满意的评价。那些觉得最难应对的人是在照顾年迈的父母或子女,并且还有其他家庭或工作事务缠身。作者最后呼吁开展咨询研究,以便在服务规划和评估中发挥不可或缺的作用。

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