Meeks-Festa L, Uhle S M, Munjas B, Gerszten E, Creger A
Medical College of Virginia Hospital, Richmond.
J Assoc Nurses AIDS Care. 1994 Jul-Aug;5(4):37-44.
The authors report findings from a semistructured interview study of a random sample of adult clients (N = 20) receiving care in the infectious disease clinic at a large university-affiliated state-supported teaching hospital. Clients were asked to respond to items designed to measure their satisfaction with nursing and social work services at the ID Clinic. Over all, the clients interviewed reported relative satisfaction with services received; however, clients offered substantive suggestions for continuing quality improvement.
作者报告了一项半结构化访谈研究的结果，该研究对一所大型大学附属的公立教学医院传染病诊所接受治疗的成年患者随机样本（N = 20）进行。患者被要求对旨在衡量他们对传染病诊所护理和社会工作服务满意度的项目做出回应。总体而言，接受访谈的患者对所接受的服务表示相对满意；然而，患者也提出了关于持续质量改进的实质性建议。
