Osborne D, Croucher R
Department of Dental Public Health, London Hospital Medical College.
Br Dent J. 1994 Nov 19;177(10):372-7. doi: 10.1038/sj.bdj.4808616.
There is some evidence to suggest that dentists suffer a high level of job-related stress. Specifically, social interaction between dentist and patient is considered to be a type of job-related stress which may produce 'burnout', a syndrome of emotional exhaustion, depersonalisation and reduced personal accomplishment that can occur in individuals whose work involves close personal contact with their clients. A study was carried out during January to June 1992 to assess the levels of burnout, using the Maslach Burnout Inventory, in three samples of British GDPs recruited from the south-east of England. A total of 440 dentists were surveyed and 340 usable replies were returned. There were high levels of burnout in the British dentists. A number of demographic variables relating to marital status, educational status, time since qualification, numbers of dentists in the practice, number of days per week spent in practice and the proportion of NHS/private work undertaken were identified as being associated with some aspects of the burnout syndrome.
有证据表明,牙医承受着高度的工作相关压力。具体而言,牙医与患者之间的社交互动被认为是一种工作相关压力,可能会导致“职业倦怠”,这是一种情绪耗竭、人格解体和个人成就感降低的综合征,可能发生在工作中需要与客户密切接触的个体身上。1992年1月至6月期间进行了一项研究,使用马氏职业倦怠量表评估从英格兰东南部招募的三个英国全科牙医样本中的职业倦怠水平。共调查了440名牙医,收到340份有效回复。英国牙医的职业倦怠水平较高。一些与婚姻状况、教育程度、资格获得后的时间、诊所中的牙医数量、每周在诊所工作的天数以及国民保健制度/私人工作所占比例相关的人口统计学变量被确定与职业倦怠综合征的某些方面有关。