Silverstein J L
School of Information Studies 4-206 Center for Science and Technology, Syracuse University, New York 13244-4100, USA.
Bull Med Libr Assoc. 1995 Oct;83(4):407-17.
In 1994, the Hospital Library Service Program of the Central New York Library Resources Council conducted a study to evaluate the usefulness, impacts, and potential services of eleven hospital libraries in a four-county area in New York State; determine the degree to which the libraries comply with Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standard IM.9.2; and provide recommendations for improved services in the member libraries. Two research instruments were used: a survey for hospital-based health sciences professionals and a survey for hospital-based information providers. Results from the two surveys were compared to determine if users' needs were being filled, and to develop plans for improved information services and products. Fourteen recommendations are made that, if implemented, will support the creation of user-defined information products, enhance the library's profile within the hospital, and exploit resource sharing to reduce costs and enhance coordination.
1994年，纽约州中部图书馆资源委员会的医院图书馆服务项目开展了一项研究，以评估纽约州一个四县地区11家医院图书馆的实用性、影响力和潜在服务；确定这些图书馆符合医疗机构评审联合委员会（JCAHO）标准IM.9.2的程度；并为成员图书馆改进服务提供建议。使用了两种研究工具：针对医院健康科学专业人员的调查和针对医院信息提供者的调查。对两项调查的结果进行了比较，以确定用户需求是否得到满足，并制定改进信息服务和产品的计划。提出了14项建议，如果实施，将有助于创建用户定义的信息产品，提升图书馆在医院内部的形象，并利用资源共享来降低成本和加强协调。
