Davidhizar R, Bowen M
Nurs Manage. 1995 Dec;26(12):42, 44.
Older volunteers can make miracles happen as they have more time than younger persons and staff to listen and to give patients and residents personal attention. Recruitment and orientation of older volunteers is the first step and must be ongoing, as turnover may be high. Orientation that focuses on the goals of the volunteer program and a few important concepts in relating to patients and residents may be all that is needed to get an older volunteer started.
老年志愿者能够创造奇迹,因为他们比年轻人和工作人员有更多时间去倾听并给予患者和居民个人关怀。招募老年志愿者并对其进行培训是第一步,且这一工作必须持续进行,因为人员流动率可能很高。针对老年志愿者的培训只需聚焦于志愿者项目的目标以及一些与患者和居民相关的重要概念,就能让他们顺利开展工作。