Family caregiver education and training: enhancing self-efficacy.

Families who face the necessity of caring for an elderly family member need information and education. In particular, case managers and other professionals can provide information in seven key areas: the care receiver's medical condition; coping skills; family disruption, anger, and other relationship issues; communication; community services; emotions, including guilt; and long-term planning. Each family will have its priorities, and professionals assisting the caregiver need to avoid assuming one issue is more important than another without consultation. Education through videocassettes, audiocassettes, printed materials, workshops, and one-on-one sessions can be a powerful influence on the caregiver's self-efficacy and confidence. Stress reduction, diminished guilt feelings, and more satisfactory family relationships are among the potential results.