Hargraves J L, Palmer R H, Orav E J, Wright E A
Harvard School of Public Health, Boston, Massachusetts 02115, USA.
Med Care. 1996 Sep;34(9 Suppl):SS67-76. doi: 10.1097/00005650-199609002-00007.
The authors examined organizational characteristics of 16 primary care group practices to determine their influence on quality or quality improvement.
The authors used a data base compiled during a randomized, controlled trial of quality assurance interventions consisting of measures of guideline-related performance for 630 practitioners. The authors distinguished performance under practitioners' control from performance determined partly by systems of care within each practice. The authors conducted analyses for all criteria (practitioner-controlled and system-dependent criteria) before and after quality assurance interventions using analysis of variance models with adjustments in performance scores for patient and practitioner characteristics. Specifically, the authors used as covariates the full-time versus part-time status of practitioners, whether practices were in hospitals or in health centers, and for practices within health centers, the effect of size of practice in terms of the average number of practitioners on staff during a time period.
Full-time practitioners performed similarly before interventions but improved more after interventions overall and for practitioner-controlled criteria than did part-time practitioners. Health center practitioners performed better than did those in hospitals for system-dependent criteria before intervention. For system-dependent criteria, larger health centers performed better before interventions and improved more than did smaller health centers.
Organizational characteristics including practice size and location (hospital-based or not) and full- or part-time status of practitioners should be considered in measuring quality and planning quality improvements, particularly in relation to care that is predominantly under system versus practitioner control.
作者研究了16个基层医疗团队的组织特征,以确定其对医疗质量或质量改进的影响。
作者使用了一个数据库,该数据库是在一项质量保证干预措施的随机对照试验期间汇编的,其中包括对630名从业者与指南相关绩效的测量。作者区分了从业者可控的绩效和部分由每个医疗机构内的医疗系统决定的绩效。作者使用方差分析模型,在考虑患者和从业者特征对绩效分数进行调整后,对质量保证干预措施前后的所有标准(从业者可控标准和系统相关标准)进行了分析。具体而言,作者将从业者的全职与兼职状态、医疗机构是在医院还是在健康中心,以及对于健康中心内的医疗机构,在一段时间内按平均员工从业人数衡量的机构规模影响作为协变量。
全职从业者在干预前表现相似,但总体上以及在从业者可控标准方面,干预后比兼职从业者改善得更多。对于系统相关标准,在干预前,健康中心的从业者比医院的从业者表现更好。对于系统相关标准,规模较大的健康中心在干预前表现更好,并且比规模较小的健康中心改善得更多。
在衡量医疗质量和规划质量改进时,应考虑包括机构规模、地点(是否基于医院)以及从业者的全职或兼职状态等组织特征,特别是对于主要由系统而非从业者控制的医疗服务。