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非直属单位中的员工角色转变与情感劳动

Staff role transition and emotional labour in NDUs.

作者信息

Scholes J

出版信息

Nurs Times. 1996;92(31):40-3.

PMID:8826334
Abstract

This paper explores the impact of nursing development units on the practitioners who work there. The ideas proposed are generated from research and evaluation is undertaken in three different NDUs. Critical care, care of the older person with mental health problems and primary health care are explored. A model is proposed which seeks to explain some of the more complex issues encountered by practitioners who rise to the challenge of being in an NDU. By exploring the process this initiates through the ideas of role transition and emotional labour, it is hoped to illuminate critical issues to consider when managing the pace of change and when evaluating the outcome of the initiative.

摘要

本文探讨了护理发展单元对在其中工作的从业者的影响。所提出的观点源自研究,并在三个不同的护理发展单元进行了评估。对重症护理、患有精神健康问题的老年人护理以及初级医疗保健进行了探讨。提出了一个模型,旨在解释那些迎接护理发展单元挑战的从业者所遇到的一些更为复杂的问题。通过从角色转变和情感劳动的角度探讨这一过程所引发的情况,希望能阐明在管理变革节奏以及评估该举措的成果时需要考虑的关键问题。

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