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Quality of care through the patient's eyes.

作者信息

Delbanco T L

出版信息

BMJ. 1996 Oct 5;313(7061):832-3. doi: 10.1136/bmj.313.7061.832.

DOI:10.1136/bmj.313.7061.832
PMID:8870558
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC2359083/
Abstract
摘要

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本文引用的文献

1
Using patient surveys to measure health plan performance and improve quality of care.利用患者调查来衡量健康计划绩效并改善医疗质量。
Manag Care Q. 1995 Autumn;3(4):22-31.
2
Can different patient satisfaction survey methods yield consistent results? Comparison of three surveys.不同的患者满意度调查方法能否产生一致的结果？三项调查的比较。
BMJ. 1996 Oct 5;313(7061):841-4. doi: 10.1136/bmj.313.7061.841.
3
A causal model of health status and satisfaction with medical care.健康状况与医疗服务满意度的因果模型。
Med Care. 1993 Jan;31(1):84-94. doi: 10.1097/00005650-199301000-00007.
4
How was your hospital stay? Patients' reports about their care in Canadian hospitals.你在医院的住院体验如何？患者对其在加拿大医院接受护理情况的报告。
CMAJ. 1994 Jun 1;150(11):1813-22.
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Cleveland health quality choice: a model for collaborative community-based outcomes assessment.克利夫兰健康质量选择：一种基于社区合作的结果评估模式。
Jt Comm J Qual Improv. 1994 Aug;20(8):425-42. doi: 10.1016/s1070-3241(16)30088-8.
6
National survey of hospital patients.全国医院患者调查。
BMJ. 1994 Dec 10;309(6968):1542-6. doi: 10.1136/bmj.309.6968.1542.
7
Patient satisfaction as an indicator of quality care.患者满意度作为优质护理的一项指标。
Inquiry. 1988 Spring;25(1):25-36.
8
The Medical Outcomes Study. An application of methods for monitoring the results of medical care.医疗结果研究。一种监测医疗护理结果的方法应用。
JAMA. 1989 Aug 18;262(7):925-30. doi: 10.1001/jama.262.7.925.
9
Surveys of patients satisfaction: I--Important general considerations.患者满意度调查：I——重要的总体考量
BMJ. 1991 Apr 13;302(6781):887-9. doi: 10.1136/bmj.302.6781.887.
10
Patients evaluate their hospital care: a national survey.患者对医院护理的评价：一项全国性调查。
Health Aff (Millwood). 1991 Winter;10(4):254-67. doi: 10.1377/hlthaff.10.4.254.