Walker A C
Department of Medical, Surgical and Paediatric Nursing, Faculty of Nursing and Health Studies, University of Western Sydney Nepean, New South Wales, Australia.
Int J Nurs Pract. 1996 Mar;2(1):40-4. doi: 10.1111/j.1440-172x.1996.tb00020.x.
An interpretative study of Australian adult medical-surgical patients' experiences and perceptions of comfort and discomfort in hospital uncovered a number of themes. One theme, patients' perceptions of and experiences with nurses they called 'good' or 'expert', is the subject of this paper. Informants provided brief vignettes of 'expert' nurses and glimpses of skilled nursing that depicted nurses as important sources of comfort and well-being. Nurses who 'knew what they were doing' in intensive care units and in high-dependency, medical-surgical, postnatal and short-stay wards were reassuring, caring and 'expert'. Informants' descriptions of expert nursing are briefly compared with descriptions found in the professional nursing literature. Because nursing work is poorly understood and because it is immensely comforting for patients to know that nurses are both competent and caring, nursing comfort and safety work deserve to have a higher profile in the public perception of nursing.
一项对澳大利亚成年内科-外科患者在医院的舒适与不舒适体验及认知的诠释性研究揭示了若干主题。本文的主题是其中一个主题，即患者对他们称为“优秀”或“专业”护士的认知及体验。受访者提供了“专业”护士的简短事例以及熟练护理的片段，这些将护士描绘成舒适和幸福的重要来源。在重症监护病房、高依赖病房、内科-外科病房、产后病房和短期住院病房中“知道自己在做什么”的护士让人安心、体贴且“专业”。本文将受访者对专业护理的描述与专业护理文献中的描述进行了简要比较。由于护理工作鲜为人知，且患者知道护士既有能力又有爱心会极大地感到安慰，因此护理的舒适与安全工作在公众对护理的认知中理应得到更高的关注。
