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感知到的组织支持、自由裁量待遇与工作满意度。

Perceived organizational support, discretionary treatment, and job satisfaction.

作者信息

Eisenberger R, Cummings J, Armeli S, Lynch P

机构信息

Department of Psychology, University of Delaware, Newark 19716, USA.

出版信息

J Appl Psychol. 1997 Oct;82(5):812-20. doi: 10.1037/0021-9010.82.5.812.

Abstract

A diverse sample of 295 employees drawn from a variety of organizations was surveyed to investigate (a) whether the relationship between the favorableness of job conditions and perceived organizational support (POS) depends on employee perceptions concerning the organization's freedom of action and (b) whether POS and overall job satisfaction are distinct constructs. The favorableness of high-discretion job conditions was found to be much more closely associated with POS than was the favorableness of low-discretion job conditions. No such relationship was found between job conditions and satisfaction. To decide how much the organization values their contributions and well-being, employees distinguish job conditions whose favorableness the organization readily controls versus job conditions whose favorableness is constrained by limits on the organization's discretion.

摘要

我们从各类组织中抽取了295名员工组成一个多样化样本进行调查,以研究:(a) 工作条件的有利程度与感知到的组织支持(POS)之间的关系是否取决于员工对组织行动自由度的看法;(b) POS和总体工作满意度是否为不同的概念。结果发现,高自由度工作条件的有利程度与POS的关联比低自由度工作条件的有利程度更为紧密。而工作条件与满意度之间未发现此类关系。为了确定组织对他们的贡献和福祉重视程度如何,员工会区分组织能够轻易控制其有利程度的工作条件与因组织行动自由度受限而受到约束的工作条件。

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