Kangas S, Kee C C, McKee-Waddle R
Georgia State University, Atlanta, USA.
J Nurs Adm. 1999 Jan;29(1):32-42. doi: 10.1097/00005110-199901000-00006.
For this research study, the authors explored differences and relationships among the job satisfaction of registered nurses, patient satisfaction with nursing care, nursing care delivery models, organizational structure, and organizational culture. There were no differences in nurses job satisfaction or patient satisfaction with nursing care in different organizational structures or where different nursing care delivery models were used. A supportive environment was most important to the job satisfaction of nurses.
在这项研究中，作者探讨了注册护士的工作满意度、患者对护理的满意度、护理服务提供模式、组织结构和组织文化之间的差异及关系。在不同的组织结构或采用不同护理服务提供模式的情况下，护士的工作满意度或患者对护理的满意度并无差异。对护士的工作满意度而言，一个支持性的环境最为重要。
