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医疗保健领域的战略联盟:合作面临的挑战

Strategic alliances in health care: the challenges of cooperation.

作者信息

Zuckerman H S, Kaluzny A D

机构信息

Department of Health Services Management and Policy, School of Public Health, University of Michigan, Ann Arbor.

出版信息

Front Health Serv Manage. 1991 Spring;7(3):3-23, 35.

Abstract

As many industries face uncertain and changing environments, strategic alliances are rapidly emerging as a vehicle for interorganizational cooperation. Similarly in health care, alliances represent a mechanism for organizations to seek collaborative solutions to common problems. Drawing on a general typology, alliances in health care are categorized as service, opportunistic, or stakeholder alliances. Existing health care alliances serve to illustrate and characterize the purpose, structure, and operation of each of the three types. Strategic alliances offer significant challenges in managing the inherently fragile relationships within these emerging organizational forms. These challenges center around issues of commitment (v. control) as the underlying managerial philosophy; expectations for alliance performance; managing relationships, communication, and operations; member participation in alliance programs and activities; and stability of alliances over time. Alliances require new ways of thinking about organizations. Sensitivity to their unique characteristics and understanding the factors that can lead to their success are essential to managing them effectively.

摘要

随着许多行业面临不确定和不断变化的环境,战略联盟正迅速成为组织间合作的一种手段。同样在医疗保健领域,联盟是各组织寻求共同问题协作解决方案的一种机制。根据一般类型学,医疗保健领域的联盟分为服务型、机会主义型或利益相关者型联盟。现有的医疗保健联盟有助于说明和描述这三种联盟各自的目的、结构和运作情况。战略联盟在管理这些新兴组织形式中本质上脆弱的关系方面带来了重大挑战。这些挑战围绕着作为基本管理理念的承诺(与控制)问题;对联盟绩效的期望;管理关系、沟通和运营;成员参与联盟计划和活动;以及联盟随时间推移的稳定性。联盟需要全新的组织思维方式。对其独特特征保持敏感并理解能够促成其成功的因素对于有效管理它们至关重要。

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