Donehew G R
Contemp Pharm Pract. 1979 Fall;2(4):185-9.
Although pharmacists are developing interest in many types of pharmacy practice, they are still spending the bulk of their time in the prescription dispensing process. Any effort to provide motivation must consider the prescription dispensing process. The pharmacy literature includes only a few studies that dealt with pharmacists as people. The studies usually showed that pharmacists basically were unhappy with their jobs. In developing a motivational climate for pharmacists, pharmacy supervisors have several concepts to consider: the hierarchy of needs by Maslow; the expectancy theory by Hampton; the gygiene-motivator theory by Herzberg; and the Theory Y management approach by McGregor. Because pharmacists must be induced to enter and remain in an organization, supervisors should be aware of the need to use any technique available in developing a motivational climate.
尽管药剂师对多种类型的药学实践兴趣渐浓，但他们仍将大部分时间花在处方调配过程中。任何提供激励的努力都必须考虑处方调配过程。药学文献中仅有少数研究将药剂师作为个体来探讨。这些研究通常表明，药剂师基本上对自己的工作不满意。在为药剂师营造激励氛围时，药房主管有几个概念需要考虑：马斯洛的需求层次理论；汉普顿的期望理论；赫茨伯格的保健-激励理论；以及麦格雷戈的Y理论管理方法。由于必须诱导药剂师加入并留在一个组织中，主管们应该意识到在营造激励氛围时需要运用任何可用的技巧。
