McKnight P T, Schneider P J, Brier K L
Contemp Pharm Pract. 1981 Summer;4(3):150-4.
Many patients receive their filled prescriptions without verbal instructions and must rely on the label as their only source of information. A two-phase study was designed to measure differences in recall information when two common variations in label format were employed. Phase I: Does the patient comprehend label directions better if numbers are typed as words or as numerals? Phase II: Does the addition of preprinted auxiliary labels affect recall of directions? In Phase I, 100 patients were asked to read a label expressing three numbers as words and an additional 100 read the same label using numerals. In Phase II, patients saw the label using numerals with either zero, one, two, or three auxiliary labels attached. Each label was seen by 50 patients. Patients were scored on a point system based on their ability to repeat label directions. There was no significant difference in information recall between label format groups (p greater than 0.05). Only 44% of the patients could remember all directions, 13% could remember no information, and 63% failed to read the auxiliary labels. These results suggest that pharmacists should place less reliance on label format and the use of auxiliary labels to communicate information and spend more time verbally counseling their patients on the proper use of their medications.
许多患者拿到已配好的处方时没有得到口头说明，只能依靠标签作为唯一的信息来源。一项分两阶段的研究旨在测量当采用两种常见的标签格式变体时，患者在回忆信息方面的差异。第一阶段：如果数字以文字形式或数字形式打印，患者对标签说明的理解会更好吗？第二阶段：预先打印的辅助标签的添加会影响对说明的回忆吗？在第一阶段，100名患者被要求阅读一个将三个数字以文字形式表述的标签，另外100名患者阅读使用数字的相同标签。在第二阶段，患者看到使用数字且附有零个、一个、两个或三个辅助标签的标签。每个标签有50名患者查看。根据患者重复标签说明的能力，采用评分系统对他们进行打分。标签格式组之间在信息回忆方面没有显著差异（p大于0.05）。只有44%的患者能记住所有说明，13%的患者记不住任何信息，63%的患者未阅读辅助标签。这些结果表明，药剂师不应过于依赖标签格式和辅助标签的使用来传达信息，而应花更多时间就药物的正确使用向患者进行口头咨询。
