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继任者的困境。

The successor's dilemma.

作者信息

Ciampa D, Watkins M

出版信息

Harv Bus Rev. 1999 Nov-Dec;77(6):160-8, 217.

Abstract

Botched leadership transitions occur with alarming frequency--a fact that's laid bare regularly in the business pages of the nation's newspapers. The headlines trumpet the premature departures of designated successors--leaders such as Merrill Lynch's Herb M. Allison and AT&T's John Walter, who left their respective companies before they could claim the CEO's seat. Dan Ciampa and Michael Watkins, who have counseled senior executives and successors through more than 100 leadership transitions in the past 25 years, point to the successor's dilemma as the dominant cause of failed leadership transitions. The dilemma is an emotionally charged power struggle played out between the CEO and his would-be heir. Ciampa and Watkins describe the way the problem builds on both sides of the desk--the CEO's fear of giving up control versus the designated successor's need to enact the changes expected of him and prove himself to the board. They cite anecdotal evidence and their own research to suggest that this complex psychological dynamic leads CEO-successor relations astray and can block the successor's path to the top spot. But the authors also offer four ways for the would-be heir to overcome the successor's dilemma. These include gauging the CEO's readiness to leave before accepting the number two spot, maintaining regular communication with the CEO despite ever-present obstacles such as travel and business schedules, and developing and using a balanced personal advice network to help navigate the shift in power. The authors stress that defusing the problem is the responsibility of the successor, not the CEO. The reason is simple: the successor has the most to lose.

摘要

糟糕的领导层交接频繁发生,令人担忧——这一事实在该国报纸的商业版面上经常被揭露。头条新闻大肆报道指定继任者的过早离职,比如美林证券的赫伯·M·艾利森和美国电话电报公司的约翰·沃尔特等领导人,他们在能够坐上首席执行官宝座之前就离开了各自的公司。丹·钱帕和迈克尔·沃特金斯在过去25年里为100多位高级管理人员和继任者提供过领导权交接方面的咨询,他们指出继任者的困境是领导权交接失败的主要原因。这种困境是首席执行官与其潜在继承人之间充满情感的权力斗争。钱帕和沃特金斯描述了问题在双方如何产生——首席执行官害怕放弃控制权,而指定的继任者则需要实施对他的期望变革并向董事会证明自己。他们引用轶事证据和自己的研究表明,这种复杂的心理动态会使首席执行官与继任者的关系误入歧途,并可能阻碍继任者登上最高职位的道路。但作者也为潜在继承人提供了四种克服继任者困境的方法。这些方法包括在接受二号职位之前评估首席执行官准备离职的程度,尽管存在旅行和业务日程等一直存在的障碍,仍要与首席执行官保持定期沟通,以及建立并利用一个平衡的个人咨询网络来帮助应对权力的转移。作者强调,化解问题是继任者的责任,而不是首席执行官的责任。原因很简单:继任者的损失最大。

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