Truchot D, Keirsebilck L, Meyer S
Laboratoire de Psychologie Sociale, E.H.E.S.S., Paris, France.
Psychol Rep. 2000 Jun;86(3 Pt 1):872-8. doi: 10.2466/pr0.2000.86.3.872.
Communal orientation (a desire to give and receive benefits in response to the needs of and out of concern for others) has had a buffer effect on burnout, in particular when the helping relationship is perceived by the helper as inequitable. This result, however, comes from research involving a specific professional group, medical personnel, that is, a group with a medical helping model wherein recipients are neither held responsible for their problem nor for the solution. We hypothesized that among professional helpers with a compensatory model wherein recipients are not held responsible for their problem but for the solution, and who perceive the relationship as inequitable, not only will a communal orientation not have effect on burnout, but it will reduce personal accomplishment. We present some results supporting this hypothesis.
群体取向（一种出于对他人的关心并响应他人需求而给予和接受利益的愿望）对职业倦怠具有缓冲作用，尤其是当帮助者认为帮助关系不公平时。然而，这一结果来自于一项涉及特定职业群体——医务人员的研究，也就是说，这是一个具有医疗帮助模式的群体，在该模式中，接受帮助者对自身问题及其解决方案均不承担责任。我们假设，在具有补偿模式（即接受帮助者对自身问题不承担责任，但对解决方案负责）且认为关系不公平的职业帮助者中，群体取向不仅不会对职业倦怠产生影响，反而会降低个人成就感。我们展示了一些支持这一假设的结果。
