Matarrese P, Helwig A
Proc AMIA Symp. 2000:551-5.
Consumers readily use the Internet for medical information, advice and support. Studies of general clinic populations show that moderated internet patient education systems can improve patient satisfaction and affect self help behaviors. Many Americans have Internet access through their employers and large corporations have often developed Intranets for employee information. There is little study of health information available online to employees through company Intranets. This study relates the development of an employer sponsored online health education system, the effects of this system on employee satisfaction with their health care, and the potential effects on worker productivity.
消费者很容易利用互联网获取医疗信息、建议和支持。对普通门诊人群的研究表明,经过管理的互联网患者教育系统可以提高患者满意度并影响自助行为。许多美国人通过雇主接入互联网,大公司也经常为员工信息开发内部网。很少有关于通过公司内部网向员工提供的在线健康信息的研究。本研究涉及一个由雇主赞助的在线健康教育系统的开发、该系统对员工对其医疗保健满意度的影响以及对员工生产力的潜在影响。