Berghofer G, Lang A, Henkel H, Schmidl F, Rudas S, Schmitz M
Community Mental Health Services, Vienna, Austria.
Psychiatr Serv. 2001 Jan;52(1):104-6. doi: 10.1176/appi.ps.52.1.104.
The study described here compared levels of satisfaction with staff, environment, and other patients among 420 first-time and long-term patients in psychiatric outpatient and inpatient settings. The demographic, clinical, and outcome variables associated with satisfaction were explored. Patient satisfaction was related to quality of life, social functioning, treatment expectations, and one-year psychological and physical prognoses. Perceptions of other patients were significantly more positive among long-term patients than among first-time patients. The concerns of first-time patients about other patients are of special importance, and they should be addressed during initial treatment.
本研究比较了420名精神科门诊和住院患者中首次就诊患者和长期患者对工作人员、环境及其他患者的满意度水平。探讨了与满意度相关的人口统计学、临床和结果变量。患者满意度与生活质量、社会功能、治疗期望以及一年的心理和身体预后相关。长期患者对其他患者的看法明显比首次就诊患者更积极。首次就诊患者对其他患者的担忧尤为重要，应在初始治疗期间予以关注。
