Garrett D K, McDaniel A M
Huntington Memorial Hospital, Parkview Health System, Huntington, Indiana, USA.
J Nurs Adm. 2001 Feb;31(2):91-6. doi: 10.1097/00005110-200102000-00009.
As healthcare organizations deal with changes in the external environment, uncertainty in the internal environment is created. The purpose of this study was to explore the relationships among environmental uncertainty, social climate, and burnout among staff nurses. Multiple regression analysis was used to explore relationships among study variables. Perceived environmental uncertainty predicted burnout among staff nurses, although there was no significant relationship between burnout and objective measures of unit activity. The social climate of the workplace was negatively associated with burnout. The authors concluded that social networks are important during times of change and uncertainty in the work environment; in other words, a supportive workplace can protect against burnout.
随着医疗保健机构应对外部环境的变化，内部环境中产生了不确定性。本研究的目的是探讨环境不确定性、社会氛围与护士群体职业倦怠之间的关系。采用多元回归分析来探究研究变量之间的关系。尽管职业倦怠与科室活动的客观指标之间没有显著关系，但感知到的环境不确定性可预测护士群体的职业倦怠。工作场所的社会氛围与职业倦怠呈负相关。作者得出结论，在工作环境发生变化和存在不确定性期间，社交网络很重要；换句话说，一个支持性的工作场所可以预防职业倦怠。
