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绝非普通的新兵训练营。

No ordinary boot camp.

作者信息

Tichy N M

机构信息

University of Michigan Business School, Ann Arbor, USA.

出版信息

Harv Bus Rev. 2001 Apr;79(4):63-70, 166.

Abstract

Many companies now run boot camps--comprehensive orientation programs designed to help new hires hit the ground running. They're intense and intimidating, and new employees emerge from them with strong bonds to other recruits and to the organization. But at Trilogy, organizational consultant Noel Tichy discovered one program that's a breed apart. In this article, Tichy gives us a detailed tour of Trilogy's boot camp, Trilogy University, to demonstrate why it's so different--and so effective. Like the best boot camps, it serves as an immersion in both the technical skills new recruits will need for their jobs and Trilogy's corporate culture, which emphasizes risk-taking, teamwork, humility, and a strong customer focus. But this is a new-employee orientation session that's so fundamental to the company as a whole that it's presided over by the CEO and top corporate executives for fully six months of the year. Why? In two three-month sessions, these top executives hone their own strategic thinking about the company as they decide what to teach the new recruits each session. They also find the company's next generation of new products as they judge the innovative ideas the recruits are tasked with developing--making the program Trilogy's main R&D engine. And they pull the company's rising technical stars into mentoring roles for the new recruits, helping to build the next generation of top leadership. After spending months on-site studying Trilogy University, Tichy came away highly impressed by the power of the virtuous teaching cycle the program has set in motion. Leaders of the organization are learning from recruits at the same time that the recruits are learning from the leaders. It's a model, he argues, that other companies would do well to emulate.

摘要

如今,许多公司都开办了新兵训练营——即全面的入职培训项目,旨在帮助新员工迅速上手。这些项目强度大且令人心生畏惧,新员工结业时会与其他新同事以及公司建立起紧密的联系。但在Trilogy公司,组织顾问诺埃尔·蒂奇发现了一个与众不同的项目。在本文中,蒂奇将带我们详细参观Trilogy的新兵训练营——Trilogy大学,以展示其独特之处及成效显著的原因。与最优秀的新兵训练营一样,它既能让新员工沉浸于工作所需的技术技能学习中,又能让他们深入了解Trilogy强调冒险、团队合作、谦逊以及高度关注客户的企业文化。但这个新员工入职培训项目对整个公司至关重要,以至于一年中有整整六个月由首席执行官和公司高层管理人员主持。为什么呢?在两个为期三个月的培训阶段,这些高管在决定每期要教给新员工什么内容的过程中,磨砺自己对公司的战略思维。他们在评判新员工负责开发的创新想法时,还能找到公司的下一代新产品——这使得该项目成为Trilogy的主要研发引擎。而且他们让公司崭露头角的技术明星担任新员工的导师,助力培养下一代高层领导。在花了数月时间实地研究Trilogy大学后,蒂奇对该项目启动的良性教学循环所产生的力量印象深刻。公司领导在向新员工学习的同时,新员工也在向领导学习。他认为,这是一个其他公司值得效仿的模式。

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