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护士工作满意度与住院患者满意度之间的关系:台湾一家教学医院的探索性研究。

The relationship between nurses' job satisfaction and inpatient satisfaction: an exploratory study in a Taiwan teaching hospital.

作者信息

Tzeng Huey-Ming, Ketefian Shaké

机构信息

Department of Nursing I-Shou University, Kaohsiung, Taiwan.

出版信息

J Nurs Care Qual. 2002 Jan;16(2):39-49. doi: 10.1097/00001786-200201000-00005.

DOI:10.1097/00001786-200201000-00005
PMID:11797477
Abstract

This exploratory study sought to test the relationship between nurses' job satisfaction and inpatient satisfaction with quality of nursing care in Taiwan. Patient and nurse data were collected from six inpatient care wards in a teaching hospital. Statistical results showed that nurses' general job satisfaction, general feelings of happiness when they are doing their jobs, and their job satisfaction are significantly correlated with at least one of the inpatient satisfaction factors studied, except for the factor of patient education. The results provide partial support for a linkage between nurses' job satisfaction and inpatient satisfaction with nursing care.

摘要

这项探索性研究旨在检验台湾地区护士工作满意度与住院患者对护理质量满意度之间的关系。研究人员从一家教学医院的六个住院护理病房收集了患者和护士的数据。统计结果表明,护士的总体工作满意度、工作时的总体幸福感以及工作满意度,与所研究的住院患者满意度因素中的至少一项显著相关,但患者教育因素除外。研究结果为护士工作满意度与住院患者对护理的满意度之间的联系提供了部分支持。

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