Gabassi Pier Giorgio, Cervai Sara, Rozbowsky Patrizia, Semeraro Arianna, Gregori Dario
Department of Psychology, University of Trieste, Italy.
Psychol Rep. 2002 Feb;90(1):309-14. doi: 10.2466/pr0.2002.90.1.309.
Burnout can be defined as a long-term reaction to occupational stress which involves, particularly, the helping professions. The main aim of this study was the assessment of burnout in a sample of professional and voluntary health care workers and comparison of the two samples on scores from the Maslach Burnout Inventory. Analysis suggests a significant difference in mean scores for Emotional Exhaustion of volunteers vs professional workers. Some evidence has supported the hypothesis of a fourth dimension, called Behavioral Exhaustion, in the burnout syndrome.
职业倦怠可被定义为对职业压力的一种长期反应，这种反应尤其涉及助人行业。本研究的主要目的是评估专业和志愿医护人员样本中的职业倦怠情况，并比较这两个样本在马氏职业倦怠量表得分上的差异。分析表明，志愿者与专业人员在情感耗竭平均得分上存在显著差异。一些证据支持了职业倦怠综合征中存在第四个维度（称为行为耗竭）的假设。
