Kalemoglu Murat, Keskin Ozcan
GATA Haydarpasa Egitim Hastanesi, Acil Servis Birimi, Haydarpasa, Istanbul, Turkey.
Ulus Travma Derg. 2002 Oct;8(4):215-9.
Burnout has been defined as a syndrome of emotional exhaustion, depersonalization, and 1 reduced personal accomplishment. The syndrome have been linked to high levels of absenteeism from work among professionals group.
We studied on 22 emergency service and 22 other health staff working at our Hospital. We investigated on health workers with burnout symptoms by the protocol was self-reported (using a poll). Also we used, Maslach Burnout Inventory in order to obtain as valid data as possible to assess the level of burnout.
45.3% showed high levels of burnout on emotional exhaustion subscale, 32.~% on depersonalizaion subscale and 28.1% on personal accomplishment. Seven (31.82%) have been determined to be under serious. stress based on the investigation in emergency services; where as 2 (9.09%) in other health services workers as well (t=1.903; p< 0.05 ).
Burnout symptoms were more likely to occur in the emergency personnel than the other health service workers. Sharing experiences with family and friends and with other health staff who understand what health staffs do best, prevents burnout syndrome.
Burnout, emergency services, stress.
职业倦怠被定义为一种由情感耗竭、人格解体和个人成就感降低组成的综合征。该综合征与专业人员群体的高旷工率有关。
我们对我院的22名急救人员和22名其他医护人员进行了研究。我们通过自我报告的方案（使用一项调查）对有职业倦怠症状的医护人员进行了调查。此外，我们使用了马氏职业倦怠量表，以便获得尽可能有效的数据来评估职业倦怠的程度。
45.3%的人在情感耗竭子量表上表现出高水平的职业倦怠，32.%的人在人格解体子量表上表现出高水平的职业倦怠，28.1%的人在个人成就感子量表上表现出高水平的职业倦怠。根据对急救人员的调查，有7人（31.82%）被确定处于严重压力之下；而在其他医护人员中也有2人（9.09%）处于严重压力之下（t=1.903；p<0.05）。
急救人员比其他医护人员更容易出现职业倦怠症状。与家人、朋友以及其他理解医护人员工作的医护人员分享经历，可预防职业倦怠综合征。
职业倦怠；急救服务；压力
