Michie S, Williams S
Reader in Clinical Health Psychology, Centre for Outcomes Research and Effectiveness, Department of Psychology, University College London, Gower Street, London WC1E 6BT, UK.
Occup Environ Med. 2003 Jan;60(1):3-9. doi: 10.1136/oem.60.1.3.
A literature review revealed the following: key work factors associated with psychological ill health and sickness absence in staff were long hours worked, work overload and pressure, and the effects of these on personal lives; lack of control over work; lack of participation in decision making; poor social support; and unclear management and work role. There was some evidence that sickness absence was associated with poor management style. Successful interventions that improved psychological health and levels of sickness absence used training and organisational approaches to increase participation in decision making and problem solving, increase support and feedback, and improve communication. It is concluded that many of the work related variables associated with high levels of psychological ill health are potentially amenable to change. This is shown in intervention studies that have successfully improved psychological health and reduced sickness absence.
与员工心理不健康和病假相关的关键工作因素包括工作时间长、工作负荷与压力以及这些因素对个人生活的影响;对工作缺乏掌控;缺乏参与决策的机会;社会支持不足;以及管理和工作角色不明确。有证据表明病假与不良管理风格有关。改善心理健康和病假水平的成功干预措施采用培训和组织方法来增加参与决策和解决问题的机会、增加支持与反馈并改善沟通。得出的结论是,许多与高水平心理不健康相关的工作相关变量有可能得以改变。这在成功改善心理健康并减少病假的干预研究中得到了体现。