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奥地利人群中种植体的代表性市场导向研究。二、种植体接受度、患者感知成本和患者满意度。

Representative marketing-oriented study on implants in the Austrian population. II. Implant acceptance, patient-perceived cost and patient satisfaction.

作者信息

Tepper Gabor, Haas Robert, Mailath Georg, Teller Christoph, Bernhart Thomas, Monov Gabriel, Watzek Georg

机构信息

Department of Oral Surgery, Dental School of the University of Vienna, Austria.

出版信息

Clin Oral Implants Res. 2003 Oct;14(5):634-42. doi: 10.1034/j.1600-0501.2003.00917.x.

DOI:10.1034/j.1600-0501.2003.00917.x
PMID:12969368
Abstract

Oral implantology is an established subspecialty of restorative dental and oral surgery. While an extensive body of evidence on the fundamentals of osseointegration and associated factors has been published, marketing-oriented analyses based on representative public opinion polls of implant acceptance, patient-perceived cost and patient satisfaction are scarce. In this study, an attempt was made to address these points by questioning a representative sample of 1000 adults in the household setting. The interviewees were presented with 14 questions. Of those familiar with implants as one of the treatment alternatives, 61% reported they would accept implants if the need arose. Implant acceptance was highest among males and interviewees below the age of 30 years. The interest in implants increased with increasing family incomes. Four percent of those questioned already had implants. Twenty-five percent knew someone who had undergone implant treatment. All those questioned found implant-supported rehabilitation to be very expensive. Many of them blamed the dentists for the high cost. One detail was particularly evident: satisfaction among implanted patients was clearly higher than satisfaction rates perceived by them from what they were told about implants by others. First-hand experiences with implants proved to be less biased than reported second-hand information.

摘要

口腔种植学是牙体修复与口腔外科领域中一门成熟的亚专业学科。尽管关于骨结合基本原理及相关因素已有大量证据发表,但基于具有代表性的公众对种植体接受度、患者感知成本及患者满意度民意调查的市场导向分析却很匮乏。在本研究中,我们试图通过对1000名成年住户进行代表性抽样调查来解决这些问题。受访者共被问到14个问题。在那些熟悉种植体作为治疗选择之一的人中,61%表示如有需要他们会接受种植体。男性和30岁以下受访者对种植体的接受度最高。对种植体的兴趣随着家庭收入的增加而上升。4%的受访者已经植入了种植体。25%的人认识接受过种植治疗的人。所有受访者都认为种植体支持的修复治疗非常昂贵。他们中的许多人将高昂的费用归咎于牙医。一个细节尤为明显:接受种植治疗患者的满意度明显高于他们从他人对种植体的描述中所感知到的满意度。种植体的第一手体验被证明比二手信息报道的偏差更小。

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