Kashefi Elham, Mort Maggie
Institute for Health Research, Lancaster University, Lancaster, UK.
Health Expect. 2004 Dec;7(4):290-302. doi: 10.1111/j.1369-7625.2004.00295.x.
Involving the public in decision-making has become a bureaucratic pre-occupation for every health agency in the UK. In this paper we offer an innovative approach for local participation in health decision-making through the development of a 'grounded' citizens' jury. We describe the process of one such jury commissioned by a Primary Care Group in the north-west of England, which was located in an area suffering intractable health inequalities. Twelve local people aged between 17 and 70 were recruited to come together for a week to hear evidence, ask questions and debate what they felt would improve the health and well-being of people living in the area. The jury process acted effectively as a grass-roots health needs assessment and amongst other outcomes, resulted in the setting up of a community health centre run by a board consisting of members of the community (including two jurors) together with local agencies. The methodology described here contrasts with that practiced by what we term 'the consultation industry', which is primarily interested in the use of fixed models to generate the public view as a standardized output, a product, developed to serve the needs of an established policy process, with little interest in effecting change. We outline four principles underpinning our approach: deliberation, integration, sustainability and accountability. We argue that citizens' juries and other consultation initiatives need to be reclaimed from that which merely serves the policy process and become 'grounded', a tool for activism, in which local people are agents in the development of policies affecting their lives.
让公众参与决策已成为英国每个卫生机构的官僚事务。在本文中,我们提出了一种创新方法,通过建立一个“有根据的”公民陪审团来促进地方层面参与卫生决策。我们描述了由英格兰西北部一个初级保健集团委托进行的一次此类陪审团的过程,该集团所在地区存在难以解决的健康不平等问题。招募了12名年龄在17岁至70岁之间的当地人,让他们聚在一起一周,听取证据、提问并辩论他们认为怎样能改善该地区居民的健康和福祉。陪审团程序有效地起到了基层健康需求评估的作用,除其他成果外,还促成了一个社区健康中心的设立,该中心由一个包括社区成员(包括两名陪审员)和当地机构的委员会管理。这里描述的方法与我们所称的“咨询行业”所采用的方法形成对比,“咨询行业”主要关注使用固定模式来得出公众观点,将其作为一种标准化产出,一种为既定政策流程的需求而开发的产品,对促成变革兴趣不大。我们概述了支撑我们方法的四项原则:审议、整合、可持续性和问责制。我们认为,公民陪审团和其他咨询举措需要从仅仅服务于政策流程的状态中解放出来,成为“有根据的”,成为一种行动主义工具,让当地人成为影响他们生活的政策制定过程中的推动者。