Karsh B, Booske B C, Sainfort F
Department of Industrial and Systems Engineering, University of Wisconsin-Madison, 1513 University Avenue, Room 387, Madison, WI 53706, USA.
Ergonomics. 2005 Aug 15;48(10):1260-81. doi: 10.1080/00140130500197195.
The purpose of this study was to examine whether job characteristics, the work environment, participation in quality improvement activities and facility quality improvement environment predicted employee commitment and job satisfaction in nursing homes, and whether those same predictors and commitment and satisfaction predicted turnover intention. A total of 6,584 nursing home employees from 76 nursing homes in a midwestern state participated. A self-administered questionnaire was used to collect the data. The results supported the hypotheses that job and organizational factors predicted commitment and satisfaction while commitment and satisfaction predicted turnover intentions. The implications for retaining nursing home employees are discussed.
本研究的目的是检验工作特征、工作环境、参与质量改进活动以及机构质量改进环境是否能预测养老院员工的敬业度和工作满意度,以及这些相同的预测因素、敬业度和满意度是否能预测离职意愿。来自中西部一个州76家养老院的6584名养老院员工参与了研究。通过自行填写问卷来收集数据。结果支持了以下假设:工作和组织因素能预测敬业度和满意度,而敬业度和满意度能预测离职意愿。文中还讨论了对于留住养老院员工的启示。