Stacey Clare L
Institute for Health Policy Studies, University of California, San Francisco, CA 94118, USA.
Sociol Health Illn. 2005 Sep;27(6):831-54. doi: 10.1111/j.1467-9566.2005.00476.x.
The ageing of the population in the US and elsewhere raises important questions about who will provide long-term care for elderly and disabled people. Current projections indicate that home care workers--most of whom are unskilled, untrained and underpaid--will increasingly absorb responsibility for care. While research to date confirms the demanding aspects of the work and the need for improved working conditions, little is known about how home care workers themselves experience and negotiate their labour on a daily basis. This paper attempts to address this gap by examining how home care workers assign meaning to their 'dirty work'. Qualitative interviews suggest that home care workers have a conflicted, often contradictory, relationship to their labour. Workers identify constraints that compromise their ability to do a good job or to experience their work as meaningful, but they also report several rewards that come from caring for dependent adults. I suggest workers draw dignity from these rewards, especially workers who enter home care after fleeing an alienating service job, within or outside the healthcare industry.
美国及其他地区的人口老龄化引发了一些重要问题,即谁将为老年人和残疾人提供长期护理。目前的预测表明,家庭护理人员——其中大多数人没有技能、未经培训且薪酬过低——将越来越多地承担起护理责任。虽然迄今为止的研究证实了这项工作的艰巨性以及改善工作条件的必要性,但对于家庭护理人员自身如何日常体验并应对其工作,我们却知之甚少。本文试图通过研究家庭护理人员如何赋予其“脏活”意义来填补这一空白。定性访谈表明,家庭护理人员与其工作之间存在矛盾且往往相互冲突的关系。工人们指出了一些限制因素,这些因素损害了他们做好工作或体验工作意义的能力,但他们也报告了照顾依赖他人的成年人所带来的一些回报。我认为工人们从这些回报中获得尊严,尤其是那些在逃离医疗行业内外疏离的服务工作后进入家庭护理领域的工人。