Hamblin Kate A
Centre for International Research on Care, Labour and Equalities (CIRCLE), Faculty of Social Sciences University of Sheffield Sheffield UK.
New Technol Work Employ. 2022 Mar;37(1):41-58. doi: 10.1111/ntwe.12229. Epub 2022 Feb 6.
In the United Kingdom and further afield, policy discourse has focused on the efficiencies technology will afford the care sector by increasing workforce capacity at a time when there are recruitment and retention issues. Previous research has explored the impact of telecare and other technologies on roles within the care sector, but issues related to job quality and the consequences of newer digital technologies that are increasingly being deployed in care settings are under researched. Through an exploration of the literature on robotics and empirical studies of telecare and mainstream 'smart' digital technology use in UK adult social care, this paper examines how these technologies are generating new forms of work and their implications for job quality, arguing the tendency to prioritise technology results in the creation 'machine babysitters' and 'fauxtomatons'.
在英国及更广泛的地区，政策讨论聚焦于在存在招聘和留用问题的当下，技术通过提高劳动力能力为护理行业带来的效率。以往的研究探讨了远程护理和其他技术对护理行业内各角色的影响，但与工作质量相关的问题以及越来越多地应用于护理环境中的新型数字技术的后果仍未得到充分研究。通过对机器人技术文献的探索以及对英国成人社会护理中远程护理和主流“智能”数字技术使用情况的实证研究，本文考察了这些技术如何产生新的工作形式及其对工作质量的影响，认为优先考虑技术的倾向导致了“机器保姆”和“假机器人”的产生。
