Helling Dennis K, Nelson Kent M, Ramirez Jairo E, Humphries Tammy L
Department of Pharmacy, Kaiser Permanente Colorado Region, Aurora 80011-9045, USA.
J Am Pharm Assoc (2003). 2006 Jan-Feb;46(1):67-76. doi: 10.1331/154434506775268580.
To describe innovative programs within the Kaiser Permanente Pharmacy Department in the Colorado Region.
One of eight regions of the nation's largest nonprofit health maintenance organization.
The pharmacy department comprises two services, Clinical Pharmacy Services and Pharmacy Operations/Support Services, which are integrated to provide comprehensive care.
Within Clinical Pharmacy Services, the Primary Care Clinical Pharmacy Services team works alongside physicians to provide integrated patient care. The Centralized Clinical Pharmacy Service teams manage large groups of patients effectively and efficiently. The Clinical Pharmacy Specialty staff and the Disease State Management clinical pharmacy specialists provide focused drug therapy expertise.
Clinical and economic outcomes; recognition by national organizations.
Technological innovations are used within Pharmacy Operations/Support Services to increase pharmacists' time for patient care activities. The use of technology by the Pharmacy Automated Refill Center and the implementation of ScriptPro in the medical office pharmacies decrease dispensing demands by processing large volumes of prescriptions. Workflow in the medical office pharmacies has also been reengineered to increase efficiency. Various programs have been developed by the Pharmacy Information Technology Service to support patient care initiatives. Benchmark clinical and economic outcomes have been demonstrated. Positive outcomes have also resulted in quality and safety awards and captured the attention of national pharmacy and medical organizations.
The Colorado Region Pharmacy Department has been recognized as a leader in pharmacy practice through the development of innovative services that provide exceptional patient care.
描述科罗拉多地区凯撒医疗机构药房部门的创新项目。
全国最大的非营利性健康维护组织的八个地区之一。
药房部门包括两项服务，临床药学服务和药房运营/支持服务，二者整合以提供全面护理。
在临床药学服务中，初级保健临床药学服务团队与医生合作提供综合患者护理。集中临床药学服务团队高效地管理大量患者。临床药学专科人员和疾病状态管理临床药学专家提供针对性的药物治疗专业知识。
临床和经济结局；获得国家组织认可。
药房运营/支持服务中采用技术创新以增加药剂师用于患者护理活动的时间。药房自动再填充中心使用技术以及在医疗办公室药房实施ScriptPro，通过处理大量处方减少配药需求。医疗办公室药房的工作流程也进行了重新设计以提高效率。药房信息技术服务部门制定了各种项目以支持患者护理计划。已展示出标杆性的临床和经济结局。积极成果还带来了质量和安全奖项，并引起了国家药房和医疗组织的关注。
科罗拉多地区药房部门通过开发提供卓越患者护理的创新服务，已被公认为药房实践的领导者。
