Oliveira Beatriz Rosana Gonçalves de, Collet Neusa, Viera Cláudia Silveira
Rev Lat Am Enfermagem. 2006 Mar-Apr;14(2):277-84. doi: 10.1590/s0104-11692006000200019. Epub 2006 May 8.
This study aims to reflect on humanization in health care, recovering the history of understanding about mankind, the human and humanity, until humanization in humanity and health. We discuss the national humanization program in hospital care and reflect on this proposal and on the issue of humanization in Brazilian health care nowadays. Communication is indispensable to establish humanization, as well as technical and material conditions. Both users and health professionals need to be heard, building a network of dialogues to think and promote singular humanization actions. For this process to take effect, there is a need to involve the whole that makes up the health service. This group involves different professionals, such as managers, public policy makers, professional councils and education institutions.
本研究旨在反思医疗保健中的人性化，追溯关于人类、人性与人道的理解历史，直至人性与健康领域的人性化。我们探讨医院护理中的国家人性化计划，并对这一提议以及当今巴西医疗保健中的人性化问题进行反思。沟通对于实现人性化以及技术和物质条件而言不可或缺。使用者和卫生专业人员都需要被倾听，构建一个对话网络以思考并推动独特的人性化行动。为使这一过程生效，需要让构成卫生服务的整体参与进来。这个群体包括不同的专业人员，如管理人员、公共政策制定者、专业委员会和教育机构。
