Moreira Márcia Adriana Dias Meirelles, Lustosa Abdon Moreira, Dutra Fernando, Barros Eveline de Oliveira, Batista Jaqueline Brito Vidal, Duarte Marcella Costa Souto
Faculdade de Ciências Médicas, Santa Casa de São Paulo, São Paulo, SP, Brasil,
Universidade Cruzeiro do Sul, Brasil.
Cien Saude Colet. 2015 Oct;20(10):3231-42. doi: 10.1590/1413-812320152010.10462014.
The study aimed to investigate the scientific literature on Public Humanization Policies, available in online periodicals, from 2009 to 2012, in the health field. This is an integrative literature review conducted in the Virtual Health Library databases: Latin-America and Caribbean Health Sciences (Lilacs) and the Scientific Electronic Library Online (SciELO) and Portal Capes. Data were collected in July 2013. To this end, the following Health Sciences Descriptors (DeCS) were used: "Humanization of Care," "Public Policies," "National Humanization Policy". The sample consisted of 27 articles about the investigated theme. From the publications selected for the research, three categories emerged according to their respective approaches: National Human-ization Policy: history and processes involved in its implementation; National Humanization Policy: health professionals contribution; Humanization and in the care process. The study showed that the National Humanization Policy is an important benchmark in the development of health practices. For this reason, there is a pressing multiplication of related reflections on ways to promote human-ization in health services.
该研究旨在调查2009年至2012年期间在线期刊上可获取的、卫生领域内有关公共人性化政策的科学文献。这是一项在虚拟健康图书馆数据库中进行的综合文献综述，这些数据库包括：拉丁美洲和加勒比卫生科学数据库（Lilacs）、科学电子图书馆在线数据库（SciELO）以及巴西高等教育人员素质提升协调办公室（Capes）门户。数据于2013年7月收集。为此，使用了以下卫生科学描述词（DeCS）：“护理人性化”、“公共政策”、“国家人性化政策”。样本包括27篇关于所调查主题的文章。从为该研究选定的出版物中，根据各自的方法出现了三个类别：国家人性化政策：其实施过程中的历史和进程；国家人性化政策：卫生专业人员的贡献；护理过程中的人性化。该研究表明，国家人性化政策是卫生实践发展中的一个重要基准。因此，迫切需要对促进卫生服务人性化的方式进行更多相关思考。
