Frisch Bob, Chandler Logan
Strategic Offsites Group, Boston, USA.
Harv Bus Rev. 2006 Jun;84(6):117-26, 146.
Of all the meetings top executives go to in a year, none is more important than the strategy off-site, where the most essential conversations for the future of the business occur. Yet it is the rare management team that can say its strategy off-site truly changed the way the business is run. At best, participants do some vague direction setting and work on team-building skills; at worst, they write off the retreat as a waste of time and resources. It needn't be like that. From their two decades of experience designing and facilitating strategy off-sites in companies large and small around the world, the authors have distilled a set of best practices that businesses can use to make the most of this annual opportunity. Essentially, the problem with most strategy off-sites is that they're insufficiently structured. People think that if you schedule a meeting, invite top leaders (and perhaps an outside expert), and block off units of time to discuss big subjects, the rest will take care of itself. In reality, formlessness leads to aimlessness. Oddly enough, only rigorously designed meetings give rise to truly candid strategy discussions. That rigor starts before the meeting, when the scope of the matters discussed must be limited, the participant list drawn up accordingly, the relevant materials (and only those) sent out and absorbed, and a detailed agenda established. During the meeting, the pace and quality of the conversation can be managed through attention to politics and by using carefully tailored frameworks, decision points, and group exercises. After the meeting, an action plan ensures clear accountability and follow-through. If you and your executive team spend four days a year rafting down rivers together, you'll eventually get good at rafting down rivers. Spend four days a year having well -designed strategy conversations together, and you will transform your annual off-site from a meaningless junket into a genuine turning point for your business.
在企业高管一年中参加的所有会议里,没有哪一个比战略务虚会更重要,关乎企业未来的关键对话都在这个会上展开。然而,很少有管理团队能说他们的战略务虚会切实改变了企业的运营方式。往好里说,参会者只是做了些模糊的方向设定,锻炼了团队建设技能;往坏里说,他们把这次务虚会当成了浪费时间和资源的活动。其实不必如此。基于在全球各地为大大小小的公司设计并推动战略务虚会的二十年经验,作者总结出了一套最佳实践方法,企业可以借此充分利用这一年一度的契机。从本质上讲,大多数战略务虚会的问题在于结构不够完善。人们认为,只要安排好会议,邀请高层领导(或许再请一位外部专家),留出时间段讨论重大议题,其他事情就会自然而然地解决。但实际上,缺乏形式会导致毫无目标。奇怪的是,只有精心设计的会议才能引发真正坦诚的战略讨论。这种严谨在会议前就开始了,此时必须限定讨论事项的范围,据此拟定参会人员名单,分发(且只分发)相关材料供大家阅读和吸收,并制定详细的议程。会议期间,可以通过关注政治因素以及运用精心定制的框架、决策点和小组活动来把控对话的节奏和质量。会议结束后,制定行动计划以确保明确的责任落实和后续跟进。如果你和你的高管团队每年花四天一起去河上漂流,最终你们会擅长这项活动。那么,每年花四天一起进行精心设计的战略对话,你们就能将年度务虚会从一场毫无意义的公费旅行转变为企业真正的转折点。