Zahr L K, William S G, el-Hadad A
School of Nursing, University of California, Los Angeles 90024-1702.
Int J Nurs Stud. 1991;28(4):337-42. doi: 10.1016/0020-7489(91)90060-g.
The study assessed the satisfaction of medical and surgical patients in a university hospital in Egypt using the La Monica/Oberst Patient Satisfaction Scale. In spite of the nursing shortage in that hospital, the results indicated that patient satisfaction was high. The implications for nursing care are discussed in terms of the validity of the scale and the objectivity of clients when responding to the questionnaire.
该研究使用拉莫尼卡/奥伯斯特患者满意度量表评估了埃及一家大学医院内科和外科患者的满意度。尽管那家医院存在护理人员短缺的情况,但结果显示患者满意度较高。研究从量表的有效性以及患者在回答问卷时的客观性方面讨论了对护理工作的启示。