McLain David L, Jarrell Kimberly A
School of Business, State University of New York Institute of Technology, P.O. Box 3050, Utica, New York 13504-3050.
J Safety Res. 2007;38(3):299-309. doi: 10.1016/j.jsr.2006.10.011. Epub 2007 Jun 11.
Safety hazards are unavoidable in many work environments. Employees must be both productive and safe, however, conflicting safety and production demands can negatively affect safety, production, or both. The employee's perception of the compatibility of management's safety and production expectations is a possible predictor of such consequences. This paper defines "safety-production compatibility" and describes how measures of safety-production compatibility, as well as safety pressure and production pressure, were developed.
We used LISREL structural equation modeling to test the influences of safety-production compatibility, safety pressure, and production pressure on safe work behavior and interference with performing other work tasks. The 239 study participants were workers employed in diverse but hazardous occupations.
Pressure to work safely was positively associated with safe work behavior. The perceived compatibility of safety and production demands positively influenced safe work behavior and reduced the interference of safety hazards performing other tasks. Safety-production compatibility was also found to mediate the relationship between trust in management and safe work behavior.
The results of this field study suggest increased compatibility, and thus less conflict, between safety and production demands influences safe work behavior and the interference of safety hazards with performing other work tasks. More broadly, the worker's reaction to multiple work demands is a safety and performance influence.
Safety management efforts that focus only on the hazards fail to eliminate many accidents because accidents arise from many factors including technology, safety climate, social influences, production, and safety demands. This study suggests that workers differ in their perception of the compatibility of safety and production demands. These differences will show up in safe work behavior, influencing the effectiveness of safety management efforts and the trust workers have in management's concern for safety.
在许多工作环境中,安全隐患是不可避免的。员工既要提高工作效率,又要保证安全,然而,安全需求与生产需求之间的冲突可能会对安全、生产或两者都产生负面影响。员工对管理层安全期望与生产期望兼容性的认知可能是此类后果的一个预测指标。本文定义了“安全生产兼容性”,并描述了安全生产兼容性、安全压力和生产压力的测量方法是如何制定的。
我们使用LISREL结构方程模型来测试安全生产兼容性、安全压力和生产压力对安全工作行为以及对执行其他工作任务的干扰的影响。239名研究参与者是从事各种危险职业的工人。
安全工作压力与安全工作行为呈正相关。对安全与生产需求兼容性的认知对安全工作行为产生积极影响,并减少了安全隐患对执行其他任务的干扰。研究还发现,安全生产兼容性在对管理层的信任与安全工作行为之间起中介作用。
这项实地研究的结果表明,安全需求与生产需求之间兼容性的提高,进而冲突的减少,会影响安全工作行为以及安全隐患对执行其他工作任务的干扰。更广泛地说,员工对多种工作需求的反应会对安全和绩效产生影响。
仅关注危险的安全管理措施无法消除许多事故,因为事故是由多种因素引起的,包括技术、安全氛围、社会影响、生产和安全需求。这项研究表明,员工对安全与生产需求兼容性的认知存在差异。这些差异会体现在安全工作行为中,影响安全管理措施的有效性以及员工对管理层对安全关注程度的信任。