Local mothers called them the 'health police'; they set up a group to find out what clients wanted but no-one came; they were spending more time on paperwork than on seeing clients; they were demoralised and stressed. Cath Jackson describes how handing over child health records to parents transformed the working lives of one team of health visitors.
当地的母亲们称她们为“健康警察”；她们成立了一个小组来了解客户的需求，但没有人前来；她们花在文书工作上的时间比看望客户的时间还多；她们士气低落且压力重重。凯思·杰克逊描述了将儿童健康记录交给父母是如何改变了一组健康访视员的工作生活的。
