Science. 1990 Feb 23;247(4945):920-4. doi: 10.1126/science.247.4945.920.
Large increases in productivity are typically realized as organizations gain experience in production. These "learning curves" have been found in many organizations. Organizations vary considerably in the rates at which they learn. Some organizations show remarkable productivity gains, whereas others show little or no learning. Reasons for the variation observed in organizational learning curves include organizational "forgetting," employee turnover, transfer of knowledge from other products and other organizations, and economies of scale.
生产力的大幅提高通常是随着组织在生产中获得经验而实现的。这些“学习曲线”在许多组织中都有发现。组织在学习速度上有很大的差异。一些组织显示出显著的生产力提高,而其他组织则几乎没有学习。组织学习曲线中观察到的变化的原因包括组织“遗忘”、员工流动、从其他产品和其他组织转移知识,以及规模经济。