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医护人员职业压力减轻干预措施的系统评价

Systematic review of interventions for reducing occupational stress in health care workers.

作者信息

Ruotsalainen Jani, Serra Consol, Marine Albert, Verbeek Jos

机构信息

Finnish Institute of Occupational Health, Cochrane Occupational Health Field, Neulaniementie 4, PO Box 93, FI-70701 Kuopio, Finland.

出版信息

Scand J Work Environ Health. 2008 Jun;34(3):169-78. doi: 10.5271/sjweh.1240.

Abstract

OBJECTIVES

This study evaluated the effectiveness of interventions in reducing stress at work among health care workers.

METHODS

A systematic search was conducted of the literature on reducing stress or burnout in health care workers. The quality of the studies found was then appraised and the results combined. A meta-analysis was performed when appropriate.

RESULTS

Altogether 14 randomized controlled trials, three cluster-randomized trials, and two crossover trials, comprising 2812 participants, were included. Only two trials were of high quality. The following comparisons were possible: person-directed interventions versus no intervention, person-work interface interventions versus no intervention, and organizational interventions versus no intervention. Person-directed interventions can reduce stress [standardized mean difference (SMD) -0.85, 95% confidence interval (95% CI) -1.21 - -0.49] and burnout, measured as emotional exhaustion [weighted mean difference (WMD) -5.82, 95% CI -11.02 - -0.63) and lack of personal accomplishment (WMD -3.61; 95% CI -4.65 - -2.58). They also reduce anxiety, measured as state anxiety (WMD -9.42, 95% CI -16.92 - -1.93) and trait anxiety (WMD -6.91, 95% CI -12.80 - -1.01). Person-work interface interventions can reduce burnout, measured as depersonalization [mean difference (MD) -1.14, 95% CI -2.18 - -0.10]. Organizational interventions can also reduce stress symptoms (MD -0.34; 95% CI -0.62 - -0.06) and general symptoms (MD -2.90, 95% CI -5.16 - -0.64). No harmful effects were reported.

CONCLUSIONS

Limited evidence is available for a small, but probably relevant reduction in stress levels from person-directed, person-work interface, and organizational interventions among health care workers. This finding should lead to a more-active stress management policy in health care institutions. Before large-scale implementation can be advised, larger and better quality trials are needed.

摘要

目的

本研究评估了干预措施在降低医护人员工作压力方面的有效性。

方法

对有关降低医护人员压力或职业倦怠的文献进行了系统检索。然后对所发现研究的质量进行评估并合并结果。在适当情况下进行了荟萃分析。

结果

共纳入14项随机对照试验、3项整群随机试验和2项交叉试验,涉及2812名参与者。只有两项试验质量较高。可以进行以下比较:针对个人的干预措施与无干预措施、个人-工作界面干预措施与无干预措施、组织干预措施与无干预措施。针对个人的干预措施可减轻压力[标准化均数差(SMD)-0.85,95%置信区间(95%CI)-1.21至-0.49]和职业倦怠,职业倦怠以情感耗竭[加权均数差(WMD)-5.82,95%CI-11.02至-0.63]和个人成就感低落(WMD-3.61;95%CI-4.65至-2.58)来衡量。它们还可减轻焦虑,焦虑以状态焦虑(WMD-9.42,95%CI-16.92至-1.93)和特质焦虑(WMD-6.91,95%CI-12.80至-1.01)来衡量。个人-工作界面干预措施可减轻职业倦怠,职业倦怠以去个性化来衡量[均数差(MD)-1.14,95%CI-2.18至-0.10]。组织干预措施也可减轻压力症状(MD-0.34;95%CI-0.62至-0.06)和一般症状(MD-2.90,95%CI-5.16至-0.64)。未报告有害影响。

结论

有有限的证据表明,针对医护人员的个人导向、个人-工作界面和组织干预措施能使压力水平有小幅但可能相关的降低。这一发现应促使医疗机构制定更积极的压力管理政策。在建议大规模实施之前,需要进行更大规模和更高质量的试验。

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