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养老院护理人员遭受暴力与人格特质、应对能力及职业倦怠的关系:一项病例对照研究。

Exposure to violence in relation to personality traits, coping abilities, and burnout among caregivers in nursing homes: a case-control study.

作者信息

Isaksson Ulf, Graneheim Ulla Hällgren, Richter Jörg, Eisemann Martin, Aström Sture

机构信息

Department of Nursing, Umeå University, Umeå, Sweden.

出版信息

Scand J Caring Sci. 2008 Dec;22(4):551-9. doi: 10.1111/j.1471-6712.2007.00570.x. Epub 2008 Sep 16.

Abstract

BACKGROUND

Although violence toward caregivers occurs often and caregivers' ability to interact and deal with difficult situations is relevant in preventing such violence, few studies have been conducted that focus on caregivers' characteristics.

AIM

This study explores the relationship between perceived exposure to violence and demographical factors, parental rearing, personality traits including coping abilities, defence styles, and burnout among caregivers working in nursing homes.

METHOD

A total of 196 caregivers working in nursing homes were included. They were asked to complete questionnaires concerning demographical factors and exposure to violence. One group of female caregivers reporting no exposure to violence (n = 20) was matched with one group of exposed to violence (n = 20). Both groups were asked to complete questionnaires concerning parental rearing, personality traits, coping abilities, and burnout.

RESULT

Around 68.4% of the caregivers had been exposed to violence during the previous year and 22.4% several times a week. Caregivers 50 years of age or younger and employed in geriatric care for more than 3 years were more frequently exposed to violence. Inter-group differences were found regarding 'maternal rejection' and 'burnout'. No statistical differences could be found concerning defence styles, coping ability, temperament, or character aspects.

CONCLUSION

Violence toward caregivers occurs frequently and appears to be influenced by several factors. 'Maternal rejection' and 'burnout' among caregivers exposed to violence might influence the communication between caregivers and residents, rendering more violence. However, personality traits among caregivers do not seem to be associated with exposure to violence.

摘要

背景

尽管针对护理人员的暴力行为经常发生,且护理人员互动及应对困难情况的能力与预防此类暴力行为相关,但很少有研究关注护理人员的特征。

目的

本研究探讨在养老院工作的护理人员所感知到的暴力暴露与人口统计学因素、父母养育方式、包括应对能力、防御方式及倦怠在内的人格特质之间的关系。

方法

共纳入196名在养老院工作的护理人员。他们被要求填写有关人口统计学因素和暴力暴露情况的问卷。一组报告未遭受暴力暴露的女性护理人员(n = 20)与一组遭受暴力暴露的女性护理人员(n = 20)进行匹配。两组均被要求填写有关父母养育方式、人格特质、应对能力及倦怠的问卷。

结果

约68.4%的护理人员在前一年遭受过暴力,22.4%的护理人员每周遭受数次暴力。50岁及以下且从事老年护理工作超过3年的护理人员更频繁地遭受暴力。在“母亲拒绝”和“倦怠”方面发现了组间差异。在防御方式、应对能力、气质或性格方面未发现统计学差异。

结论

针对护理人员的暴力行为频繁发生,且似乎受多种因素影响。遭受暴力的护理人员中的“母亲拒绝”和“倦怠”可能会影响护理人员与居民之间的沟通,从而导致更多暴力行为。然而,护理人员的人格特质似乎与暴力暴露无关。

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