Núñez-Batalla Faustino, Antuña-León Eva, González-Trelles Teresa, Carro-Fernández Pilar
Servicio de Otorrinolaringología, Unidad de Hipoacusia Infantil, Hospital Universitario Central de Asturias, Oviedo, Asturias, Spain.
Acta Otorrinolaringol Esp. 2009 Mar-Apr;60(2):109-14.
Although measuring parent satisfaction has been recommended as one of the important outcome measures in assessing the effectiveness of neonatal hearing screening programs, there are few published studies investigating this issue.
To validate the Spanish version of the Parent Satisfaction Questionnaire with Neonatal Hearing Screening Program (PSQ-NHSP).
112 parents whose children had received hearing screening participated in this study.
High levels of satisfaction were reported with more than 90% of parents satisfied with all aspects of the program. The psychometric properties of the Spanish version of the PSQ-NHSP were analyzed and demonstrated good internal consistency (alpha=0.75). Construct validity was indicated by a significant positive relationship between overall satisfaction and the three specific dimensions in the questionnaire.
The development of a valid and reliable parent satisfaction questionnaire is important for improving hearing screening programs.
